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TotalAV Reviews 132,034

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the software's user-friendly interface, which makes it easy to install and navigate, even for those who are not tech-savvy. People highlight that the software provides detailed reports and suggestions, assisting them in maintaining their computer's peak performance. Consumers feel that the software offers a sense of security and reduces anxiety related to computer maintenance. The product is considered reliable and effective at detecting abnormalities, with error messages that are easy to understand. Reviewers also value the affordability and the comprehensive range of services offered. The company's commitment to improving the product through regular updates and virus scanning libraries is also appreciated.

Based on these reviews

Rated 5 out of 5 stars
Invited

easy set up, didn't need to be rocket scientist to install and run this, everything is self explanatory as well, so there is no second guessing what your doing and as many people fear pushing the wron... See more

Rated 5 out of 5 stars
Invited

I am a new customer of TotalAV, and my initial impressions are very good. In this day and age, being confident that my PC is well-protected and that systems are clean and functional is essential. Tot... See more

Rated 5 out of 5 stars
Invited

Today I signed up total security review with a scan that found 13 breaches. Only one was for February 12 2025. we then added total AV to protect from malwares. popups, and emails. The whole system was... See more

Rated 5 out of 5 stars
Invited

I haven't used my laptop in a while. The scan kicked right in; I was able to work on my pc with no lag. A thorough scan was completed. When it was done, I was informed immediately about any anomalies... See more

Rated 5 out of 5 stars
Invited

I feel that my computer is protected. The only thing I do not like is the automatic renewal without warning, because it a very expensive charge to my card. I like to know how much so I make the decisi... See more

Rated 5 out of 5 stars
Invited

Although it took a minute for it to kick in, totalav blocked a site that was malicious or contained malicious things that could have done damage to my device. THanks TotalAV

Rated 5 out of 5 stars
Invited

The app was putting a curious window up when I'd open up my computer. Your support personnel gave me steps to follow, but they didn't eliminate the problem. Finally, I had to uninstall and reinstall... See more

Rated 5 out of 5 stars
Invited

I had a little at first loading your app but finally after searching figured it out. I tried to call but that wasn't very successful. Put me in a loop and then dropped my call. Being able to contact a... See more

Rated 5 out of 5 stars
Invited

TotalAV has been an easy way to make sure that my cell phone as well as my computer is protected. The cost of having the protection wasn't very expensive and I'd recommend it to anyone that has a phon... See more

Rated 5 out of 5 stars
Invited

Prior to Total AV I tried 2 other anti virus software, Nortin and Integro, After spending hours trying to make them work, I gave up, Total AV is simple to install and works great

Rated 5 out of 5 stars
Invited

Easy. I like the free version to get a glimpse of the quality and seriousness of the software before paying for an upgrade. Also, you are reluctant to give sensitive info like credit card for paying,... See more

Rated 4 out of 5 stars

Updated review: Good antivirus for Mac with small drawbacks. Drawbacks: The pricing policy penalises loyal customers, if you forget to cancel, you’re charged a higher price, and the cance... See more

Company replied

Rated 5 out of 5 stars
Invited

Affordability and Quality of Service are the two aspects of Total AV that I value. The prices are competitive yet cover a full range of services. I noted quality because I value the provision of detai... See more

Rated 5 out of 5 stars
Invited

This is my first experience with TotalAV. But it seemed to do a great job and it worked in a timely manner. It was better than any security system I've tried so far.

Rated 5 out of 5 stars
Invited

Very reliable and does a great job of picking up abnormalities on my computer. Error messages actually make sense instead of being written in some cryptic fashion. I feel my Mac is very protected wi... See more

Rated 5 out of 5 stars
Invited

Total Av "does what it says on the tin" All it's programs are easy to install and manage and are supremely effective

Rated 5 out of 5 stars
Invited

I just installe Total AV Premium and I'm very impressed with the results! My laptop cleaned in minutes and I can definitely can see a better performance after I ran all the utilities. Very happy with... See more

Rated 5 out of 5 stars
Invited

The ease of downloading, and continued instructions on how to do the next steps. That really made the whole process go very smoothly.

Rated 5 out of 5 stars
Invited

Total AV was easy to install and has a very straightforward interface. It only took a few minutes and my computer was protected. I look forward to seeing how it performs in the coming months!

Rated 5 out of 5 stars
Invited

It´s so easy - later on I will learn if everything works after my ceaning session and if there is still all importen information left. So far so good.

Rated 5 out of 5 stars
Invited

It is a great a product and it does what the sales blurb says it will do, protect your privacy and your device.

Rated 5 out of 5 stars
Invited

found it simple to install as the instructions were clear and easy to understand even for me

Rated 5 out of 5 stars
Invited

simple, easy, fast and just works! Recommended! Thank you very much and anytime again. Merry Christmas and a Happy new Year! Greets Moni

Rated 5 out of 5 stars
Invited

TotalAV has been great so far and it has been really easy to get the system set up and running.

Rated 5 out of 5 stars
Invited

TotalAV is one of the most important Security Software programs installed on my Windows 11 Desktop PC.

Rated 5 out of 5 stars
Invited

So far so good. I just do a scan and assume its telling me the truth that there're no issues!

Rated 5 out of 5 stars
Invited

TotalAV is a great product for my Mac, iPad, and iPhone. It is "light" and doesn't bog down system resources. The team at TotalAV are constantly working to improve the product and I get pushed updat... See more

Rated 5 out of 5 stars
Invited

So far TotalAV is doing a great job. There has been no up-selling which I experienced with two of my previous providers. The billing process also seems to be good (not as I experienced with my previ... See more

Rated 4 out of 5 stars
Invited

It looks like a really good company. I hope I have finished everything I am supposed to do. Some things I don't understand so I am putting all my trust in you. Thank you so much for your help!

Rated 5 out of 5 stars
Invited

It seems the program is very thorough and pretty accurate. It up problems very fast. Easy to use.

Rated 5 out of 5 stars
Invited

I want to thank you for your easy purchase. I am not computer literate. First computer 2 years ago. Thank you for your protection. My first purchase of any protection. jt

Rated 4 out of 5 stars
Invited

User experience is a 5 star, however its junk file and duplicate file cleaner algo could use some improvement, so that I'd rate at about 3 stars. CCleaner finds more of these types of files than... See more

Rated 5 out of 5 stars
Invited

i find the program very easy to use and it provides a detailed report on its findings and suggestions on how to deal with their results. I find the suggestions assist in keeping my computer operating... See more

Rated 4 out of 5 stars
Invited

I am working on a nice smal computer ACER alone with advice found on netwok.Your product is fine to stop dangerous file when we are proramming softly

Rated 5 out of 5 stars
Invited

The download was easy. it scanned my pc and told me what is wrong but then i was told to actually rid my pc of its problems i will have to buy your service. $29 isn't unreasonable and when my social s... See more

Rated 5 out of 5 stars
Invited

I thought my subscription had been cancelled last year but itwas taken again this year. I have cancelled it but it says for 2026 but I need to get this years subscription refunded as I cannot afford i... See more

Rated 5 out of 5 stars
Invited

thank you for offering a 19.00 1 yr. it really works forced on commercials are really dragorian. than you

Rated 5 out of 5 stars
Invited

After doing my research to find virus protection for my new laptop, I discovered that TotalAV was the best. to install was so fast and simple.

Rated 5 out of 5 stars
Invited

As a Senior who did not grow up with home computers nor cell phones I truly appreciated the step by step clear instructions to now feel totally safe with your protection. Thank you.

Rated 5 out of 5 stars
Invited

From my experience Total AV seems to be the best from those I have tried. I keep going back to it.

Rated 5 out of 5 stars
Invited

.People want to know that the service is active. It is a matter of faith when one trusts that the notices one receives are genuine but it is comforting to know that something is being done.

Rated 5 out of 5 stars
Invited

TotalAV is a must have antivirus. It told me everything about my system, Junk files, Data breaches, Start-up apps and more. While it does consume a lot of CPU, it is one of the best antiviruses for Ma... See more

Rated 5 out of 5 stars
Invited

They gave me a great deal! They found me, I wasn't even thinking about protection until they contacted me on paypal and made me an offer! I am so glad they did.

Rated 5 out of 5 stars
Invited

Excellent Software – Fast, Reliable, and Easy to Use! I’ve been using TotalAV for a while now, and I’m really impressed with how well it performs. The interface is clean and easy to navigate, e... See more

Rated 5 out of 5 stars
Invited

If it's free it's for me I said and I think it's free it's for me but when you start charging it's not for me but if it works on my phone then let's go with it

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Company details

  1. #47 of 307 best companies in Software Company
  2. #3 of 9 best companies in Computer Service
  3. #9 of 29 best companies in Computer Software Store
  4. #11 of 74 best companies in Software Vendor
  5. #2 of 19 best companies in VPN Service

About TotalAV

Written by the company

Get Total AV

Award-Winning Antivirus & Security Software

Real-Time Protection from Viruses, Malware & Online Threats

A global security technology company providing hassle free cybersecurity for our users. Premium users can benefit from an extensive anti-malware database which provides advanced real-time protection ensuring full protection from harmful threats and viruses. Our antivirus is trust by millions of people across the globe.

We are one of the fastest growing antiviruses on the planet. Our initial focus was on developing an industry leading antivirus, since then we have developed an array of security tools to provide a fully comprehensive security capable of preventing even the most advanced cyber-crime attacks.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

132K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

I have had 5 malware on my phone needed…

I have had 5 malware on my phone needed google to tell me about it you're total av can't even get rid of anything for 2 dollars a month don't expect more,you're rubbish getting rid of this crap app in the morning although they beg you to stay seriously!!! Never use you again.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars
Invited

I have been using Total AV for a long…

I have been using Total AV for a long time and recently l went to purchase again and got confused and purchased 3 AV instead of one, l notified support what had happened and the next day refunded the 2 extras l had purchased thank you for understanding what l had done and for the quick refund.
Doug

November 7, 2025
Rated 1 out of 5 stars
Redirected

Payment via Paypal but no product received

I don't have any of their products, I don't have an account with them, they have never contacted me and yet they have managed to claim a payment of £129 from my Paypal account. I have written to them but they don't reply. Paypal should protect me but they won't either so I am having to claim compensation via the Financial Ombudsman

August 9, 2025
Unprompted review
TotalAV logo

Reply from TotalAV

Hello Diana,

We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any billing issues you are facing.

To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.totalav.com/en/trustpilot

Please ensure when completing the form that you copy and paste your review to help us with the investigation.

Kind regards,
TotalAV Customer Care Team

Rated 5 out of 5 stars
Invited

TotalAV has blocked dangerous sites…

TotalAV has blocked dangerous sites more than once. Today I searched for Amazon link which I rarely use and picked the first option without really looking and AV blocked it. I checked the search link again and found it was a fake site.

November 6, 2025

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